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Customer Care Centre
Toll Free: 1-888-TAX-HELP (local)
Toll Free: 1-888-829-4357
Toll Free: 1-888-GO-JATAX (USA)
Telephone: (876)-902-9463
FAX: (876)-902-9494
Email: taxhelp@taj.gov.jm
Customer Care Centre
Toll Free: 1-888-TAX-HELP (local)
Toll Free: 1-888-829-4357
Toll Free: 1-888-GO-JATAX (USA)
Telephone: (876)-902-9463
FAX: (876)-902-9494
Email: taxhelp@taj.gov.jm

News Releases News Releases

Revenue Administration Information System Enhancements Completed

Taxpayers can now do even more with Tax Administration Jamaica’s (TAJ) eServices facility, since the implementation of enhancements to its Revenue Administration Information System (RAiS). The upgrade which took effect on Tuesday August 8 will enhance the user experience of taxpayers, with added security and ease of use for their convenience.

To facilitate a smooth transition, TAJ has developed a user guide with details of the changes, and which is available at www.jamaicatax.gov.jm under the “How To” tab. Persons may also get additional support through the Customer Care Centre at 1-888-829-4357, contacting their Client Relationship Manager or visiting the Taxpayer Education Unit located in the Kingston, Constant Spring, Mandeville and Montego Bay Tax Offices.

Taxpayers will notice a change in the appearance of the user interface, which is cleaner with reorganized information tiles. Additionally, how the user interacts with several system options will also change, these include:
 
  • Updated Account Window
  •  Updated Payment Window
The following new features have also been added:
 
  • Account Settings Window
  •  Period Window
  •  Manage Payments and Returns function
Customers are encouraged to register and use the enhanced online tax services which offer greater convenience, security and ease of use while doing business with the tax authority.

For further information persons may call the TAJ Customer Care Centre at 1-888-Tax-Help (1-888-829-4357) or visit the website www.jamaicatax.gov.jm

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Tax Tips Tax Tips

Tax Reminder: Sign up for TAX REM - to get text reminders about Motor Vehicle Registration and Certificate of Fitness expiry dates.

Motorists: You may renew your Driver’s Licence up to 30 days before your birthday.

Saturday Opening: The Portmore Tax Office opens on Saturdays 10:00am to 4:00pm.

Avoid the rush: To avoid the rush, DON’T wait until the busy month end to make tax payments or fees.

Electronic Drop Boxes: Cheque payments may be made using electronic drop boxes located at main tax offices.

Save Time! Why wait inline? File and pay GCT online.



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