Tax Administration Jamaica (TAJ) is advising the public that as of Monday July 4, 2016, its refunds operations can now be accessed at the Constant Spring Revenue Service Centre (RSC), 191 Constant Spring Road, Kingston 8. This is in addition to the refunds services currently available at 116 East Street, Kingston.
Individuals, including pensioners and other PAYE persons, Embassies, Institutions claiming withholding tax refunds, Pension Schemes, Financial Institutions, Companies, Schools, government entities, approved organizations and business persons are advised that they may now conduct their usual refund transactions to include directing queries at the new location.
The locating of refunds operations at the Constant Spring RSC is a first step to decentralizing the service. The long term plan is to expand and make the refunds operations available at other locations island-wide, in order to make it more accessible and convenient for the public.
Please note that dedicated telephone lines are being installed at the Constant Spring RSC and the number(s) will be communicated to the public in subsequent releases. TAJ apologizes for any inconvenience this relocation may cause, as it continues to re-engineer its business processes for greater efficiency and improved customer service delivery.
Taxpayers are being reminded that GCT returns for which refunds are being claimed, must continue to be filed online at www.jamaicatax.gov.jm.
For further information persons may call the TAJ Customer Care Centre at 1-888-Tax-Help (1-888-829-4357).