Privacy, Security and Accessibility Policy

General Disclaimer

The terms of this disclaimer (hereinafter referred to as "Disclaimer") apply to this web site ( of Tax Administration Jamaica (TAJ) with its Head Office located at the Petroleum Corporation of Jamaica (PCJ) Building (4th Floor), 36 Trafalgar Road, Kingston 10. Please read this Disclaimer carefully.

By accessing this web site and/or using the information provided on or via this web site you agree to be bound by this Disclaimer. If you do not agree to the terms discussed here, you are not allowed to use this web site. In the event of any conflict between the terms and conditions of specific products and services and this Disclaimer, the conditions specific to such products and services shall prevail.
  • Use of this Web site.
    The information provided on or via this web site should not be used as a substitute for any form of advice. Decisions based on this information are of your own account and risk.

    Although the Tax Administration attempts to provide accurate, complete and up-to-date information, some information may be incorrect or outdated. Therefore Tax Administration makes no warranties or representations, express or implied, as to whether information provided on or via this web site is accurate, complete or up-to-date. Thus, Tax Administration assumes no responsibility for the accuracy of information on this website.

    Material on this site is provided "as is" and does not constitute a warranty of any kind, either express or implied. Tax Administration disclaims all warranties, express or implied. This includes, but is not limited to, implied warranties or merchantability, fitness for a particular purpose, and non-infringement. It also includes any expressed or implied warranties arising from any course of dealing, usage, or trade practice.

    Tax Administration may change the information on the website, or the products mentioned, at any time without notice.

    Tax Administration controls and maintains this web site from Jamaica and makes no representation that the information provided on or via this web site is appropriate or available for use in other locations. If you use this web site from other locations, you are responsible for compliance with applicable local laws.

    Tax Administration does not represent or warrant that this web site functions without error or interruption.

    Use of this web site that may hinder the use of other Internet users, that can endanger/jeopardise the functioning of this web site and/or affect the information provided on or via this web site or the underlying software, is not permitted.
  • Intellectual Property.
    Tax Administration, or the relevant owner, retains all rights (including copyrights, trademarks, patents as well as any other intellectual property right) in relation to all information provided on or via this web site (including all texts, graphics and logos). You may not copy, download, publish, store, distribute or reproduce any of the information contained on this web site in any form without the prior written consent of Tax Administration or the appropriate consent of the owner. However, you may print out and/or download information contained on this web site as long as:
    1. The material is not to be used for commercial gain;
    2. Copies of any material include Tax Administration copyright notice.

    Links to Tax Administration web site are not permitted without the prior written consent of Tax Administration
  • Third Party Information, Products and Services: .
    This web site may contain references to products and services supplied by third parties or links to third parties web sites. Such links are not an endorsement by Tax Administration of any products or services provided on or via such web sites.
  • Online Communication.
    Messages that you send to Tax Administration by e-mail may not be secure. Tax Administration recommends that you do not send any confidential information to Tax Administration by e-mail. If you choose to send any messages to Tax Administration via e-mail, you accept the risk that they may be intercepted, misused and modified by a third party.
  • Privacy Protection.
    Tax Administration is committed to respecting Users privacy and security. Please see our Privacy Policy section for further information.
  • Exclusion of Liability.
    Neither Tax Administration nor any of its agents or subcontractors or affiliated departments shall be liable for any direct, indirect, special, incidental, consequential, punitive, or exemplary damages, including but not limited to financial losses, lost profits, including but not limited to, (i) any defects, viruses, or other malfunctions caused to any equipment and other software in connection with access or use of this web site, (ii) the information provided on or via this web site; the use, or the inability to use, the material on this web site; (iii) the interception, modification or misuse of information transmitted to Tax Administration or transmitted to you, (iv) the functioning or non-availability of this web site, (v) the misuse of this web site, (vi) the loss of data, (vii) downloading or use of any software made available by this web site, or (viii) claims of third parties in connection with the use of this web site.
    The exclusion of liability is also made for the benefit of employees of Tax Administration.
  • Severability.
    Any clause heading used herein is for convenience only and shall not in any way affect the interpretation of these terms and conditions.
    Should any clause or part of it be held to be invalid because it contravenes any applicable legal provisions, all other terms of any such clause or part of a clause shall remain in full force and effect.
  • Applicable Law.
    This web site and its Disclaimer shall be governed by and construed in accordance with the laws of Jamaica. All disputes arising out of or in connection with this Disclaimer shall be submitted to the exclusive jurisdiction of the courts of Jamaica. For all herein expressly not provided for, the provisions of Jamaican law are in force.
  • Amendments.
    Tax Administration reserves the right to change the information provided on or via this web site, including the terms of this Disclaimer, at any time and without notice. It is recommended that you review the information provided on or via this web site, including the terms of this Disclaimer, periodically for changes.
  • Links to external websites.
    It is our policy to obtain permission to link to other websites. We are not responsible for the content or reliability of the linked websites. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.
  • Virus protection.
    We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

    Clients who use the TAJ Enterprise Portal are responsible for the security of their user name and password. Should they inadvertently let someone else know their user name and/or password they should contact the Tax Administration immediately and change their user name and/or password, before any third party damages may occur.

    We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the payment of taxes by you to us was formed.
  • Credit Card Fraud.
    Credit card fraud and misuse is a growing problem. If anyone else has access to your credit cards and uses them to pay any fees, duties or taxes in your name and address, with or without your permission, you are responsible.

    We work against credit card fraud, and we try to protect our taxpayers in every way possible. The Tax Administration does not condone credit fraud, but we will however not be liable for any losses suffered by clients due to credit card misuse or fraud.

Privacy & Security Policy

Your privacy is important to Tax Administration. This is why; we are committed to the Tax Administration’s Privacy Promise for taxpayers, which is as follows:
  • Tax Administration Privacy Promise for taxpayers.
    While information is the cornerstone of our ability to provide superior service, our most important asset is our taxpayers' trust. Keeping taxpayer information secure, and using it only as our taxpayers would want us to, is a top priority for all of us at Tax Administration. Here then, is our promise to our individual taxpayers:
    1. We will safeguard, according to strict standards of security and confidentiality, any information our taxpayers share with us.
    2. We will limit the collection and use of taxpayer information to the minimum we require to deliver superior service to our taxpayers that include advising our taxpayers about our products, services and other opportunities, and to administer our business.
    3. We will permit only authorized employees, who are trained in the proper handling of taxpayer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
    4. We will not reveal taxpayer information to any external organization unless we have previously informed the taxpayer in disclosures or agreements, been authorized by the taxpayer, or are required by law or our regulators.
    5. We will always maintain control over the confidentiality of our taxpayer information.
    6. Whenever we hire other organizations to provide support services, we will require them to conform to our policy standards and to allow us to audit them for compliance.
    7. We will attempt to keep taxpayer files complete, up to date, and accurate. We will tell our taxpayers how and where to conveniently access their account information (except when we're prohibited by law), and how to notify us about errors that we will promptly correct.

  • Internet Privacy Policy.
    We want you to understand what personally identifiable information (“Information”) that is collected through this web site and how it may later be disclosed.

    You can visit this site and find out about our products and services or use other value-added services without giving us any information about yourself.

    If you are a taxpayer, details about the information we collect and how it may be disclosed is contained in our Privacy Notice. In order to provide better service, we may use "cookies" which may be set by another company for us. A cookie is a small piece of information that a Web site stores on your Web browser that can later be retrieved and read only by the same site. We use cookies for administrative purposes and to enhance your online experience. For example, we may use cookies to track the number of visitors to our site or to enable us to present rotating information to you at our site. You can set up your Web browser to inform you when cookies are set or to prevent cookies from being set.

    If you wish to review information regarding the payments services or other services we provide online, you can contact us to request a copy of the personal account information you provided through our taxpayer service numbers. There may be a charge for certain information that is requested. To protect your privacy, proof of identity or other authentication is required.

    Taxpayers may review and change contact information such as address, phone and email information by signing on and updating their personal profile.

    From time to time, we may change this Internet Privacy Policy. The effective date of this policy, as stated below, indicates the last time this policy was revised or materially changed. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed the policy.

    This policy was last modified January 16, 2015.

    Our Privacy Notice below applies to all taxpayer transactions initiated on our website.
  • Our Privacy Notice.
    Keeping taxpayer information secure is a top priority for all of us at Tax Administration. This notice tells you how we collect, handle, and disclose personal information about you.
  • Our Policies and Practices to Protect Your Personal Information: .
    We protect personal information we collect about you by maintaining physical, electronic, and procedural safeguards that meet or exceed applicable law. As a current taxpayer, you can learn more about how we protect this information by reviewing the Tax Administration Privacy Promise for Taxpayers that we follow.
  • Personal Information We Collect and May Disclose.
    The personal information we collect about you comes from the following sources:
    • Information we receive from you when you use the services provided on our website or other forms, such as your name, address, and telephone number,
    • Information about your transactions with us, payment history, and account activity, and
    • Information we receive about you from other sources, such as your employer and other third parties.

    We may disclose any of the above information that we collect to other Government Agencies.

Accessibility Policy

This site adheres to an accessibility policy that is consistent with the World Wide Web Consortium’s (W3C’s) Web Accessibility Initiative (W3C-WAI) guidelines and, at a minimum; meets Priority One accessibility standards.

This site is designed for view in most Internet browsers and browser versions in order to reach the widest audience possible. Site pages have been tested in popular screen readers to help assure accessibility. However, since this site provides links to websites that are not created or maintained by the Tax Administration, it is possible that a site reached through the TAJ Enterprise Portal would not be accessible to persons with disabilities.